Veendam Review

4.0 / 5.0
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Cancelled Port

Review for Cuba Cruise on Veendam
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Graham207
10+ Cruises • Age 70s

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Sail Date: Nov 2018
Cabin: Lanai Ocean-View Stateroom

We chose this cruise solely because of the Cuba stops. It was advertised and sold as the 10 Day Cuban Explorer. After a wonderful day and evening in Havana we were advised our second Cuba stop in Cienfuegos was being cancelled because of ship mechanical problems. In addition we we told the remaining ports were being moved up a day which totally disrupted advance plans we had made in those stops. We were given an insulting $100 ship credi for our “inconvenience” The Captain was unapologetic and admonished us not to feel the cruise had been ruined. We found out from the crew this was not the first time the Veendam had cancelled Cienfuegos.

We regret booking this cruise with Holland America.

On a positive note the crew was wonderful.

Cabin Review

Lanai Ocean-View Stateroom

Cabin CA

Needed more electrical outlets

Great cabin steward Putu

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