In choosing this cruise we wanted to travel to the Greek Islands in a smaller ship, visit ancient sites and learn a little more of the history of the area. The brochures and itinerary met all our requirements as it was a combination of 3 back to back cruises. It indicated a reasonable level of fitness which also suited our requirements.
On arrival in Venice we found that the cabin was as we expected. Not flash, but functional; however, had only one, poorly located powerpoint.
The staff were generally helpful but some appeared that they would have been happier elsewhere. We found the food to be adequate but not to the standard we had experienced with some other companies. Food in the main eating area was cafeteria style, dishes were not labelled so everyone had to ask what each dish was. This created long slow lines at every meal. We asked the staff about adequate signage and were told that it was not Company Policy. Deserts and other hot foods were “serve yourself”, which provided huge opportunity for cross contamination and increased the risk of allergic reaction if staff did not understand or were not available to provide adequate answers. I am allergic to poultry and asked staff the ingredients. I was answered ‘meat sausage’. turned out is was chicken and as a consequence spent a very unpleasant few hours. There were not always staff to ask. There did not appear to be adequate staff to ensure appropriate hygiene was maintained by the passengers. We were served on a number of cracked cups and bowls which should have been removed from service. The more formal eating area was much better as the food was individually served.
Response from MichelleD, Customer Services
Two single beds, adequate bathroom. Very noisy