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Marella Discovery Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
519 Reviews

Cruise disrupted by electrical failure

Marella Discovery Cruise Review by East Yorks

9 people found this helpful
Trip Details
  • Sail Date: Nov 2018
  • Destination: the Middle East

We took this cruise with another couple as they wanted to experreince the middle east and india . We chose Marella due to value for money and the fact that our one previous cruise had been with the Spirit and although this was an old ship we had enjoyed the experreince.Our cabin (deck 8 junior suite) was fine, it was comfortable, clean and spacious. The balcony was large and well furnished and provided some respite from the heat and the noise from the pool deck. We found the public decks too full of sunloungers, quite noisey and at times it was difficult to find a seat/lounger to have a drink and a rest. Due to the electrical fault on board parts of our cruise were disrupted, we missed several ports and cruised slowly. ( compensation was offered and we felt was relatively generous at 2/3rds of the cost of the cruise).Due to the electical fault our cabin was very noisey at night and suffered from severe vibrations , we complained and were offered alternative cabins (same grade) after 7 days, together with a bit of on board spend. Staff really tried to help us so again we had no lasting issues as they did their best in the circumstances.

Food was good as we ate the waiter service restaurants and in the surf and turf twice and the pan asain once. Food in the surf and turf although an extra was very good.

Getting drinks was not a problem although we found the soft drinks (soda especially) had a very unpleasant taste perhaps as it came from treated water rather than from a branded bottle. Entertainment was so so, not really to our taste, although we did see several shows etc none really stood out. the live bands were OK however at times the DJ appeared to play music he liked rather than that appropriate for a 60 plus audience.

Staff were mixed, some went out of there way to help, some were rude maybe lacking english skills.Drinks varied in quality depending which bar was used.

We all thought that at times the Captain (Chris) was not professional. We did not (maybe some did) appreciate being greeted on his daily tanoy to 'this is el capitano speaking', neither did we appreciate his juvenile humour in trying to say phuket and his again less than professional banter with the entertainment manager. As the ship was esperreincing performance problems and our cruise was being compromised we would have appreciated a more serious and professional approach.

Ship was OK and although our cruise was disrutped we did enoy our holiday.

East Yorks's Full Rating Summary
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Cabin Review

Cabin junior suite 8548

Clean and faily large. Good quality towels, large furnished balcony. No problems other than vibration/noise which at times made sleeping difficult. This may have been due to the electrical issues.

Port & Shore Excursion Reviews

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East Yorks
2 Reviews Written
14 Helpful Votes
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