First about me - I've been on many cruises on various lines, including Carnival, RCCL, Celebrity, MSC and Disney.
I decided to take this cruise about 5 days before departure, it was a 2 night cruise to Bruges and I decided to take it because it was cheaper than the train tickets from London to Bruges and it would include 'hotel' and food, so it seemed like a good deal. Turns out it wasn't the best idea. Due to high seas and strong winds we could not dock at Zeebruges so it turned into a cruise to nowhere, which would have been fine if the whole point wasn't to see the Bruges Christmas Market. We were also not offered anything in compensation, which I know they don't have to do, you take your chances, however, every other cruise line I've been on has at minimum reimbursed for port charges and most have given passengers a small OBC.
While the inability to dock couldn't be helped, the way they handled it could have been much better. I've been on many cruises where we have missed a stop and the entertainment team has always gone out of the way to add items to the itinerary to account for the added number of people that would be on board (since it's assumed most passengers will disembark at the port. This was not the case with the Arcadia. For example their were 2 showings of Mama Mia Here we go Again, in a VERY small venue and it was completely packed. There was nothing else going on this that venue the remaining time, so they could have easily added one or two additional showings. I think the worse part was lunch, they only have one side of the buffet open even though, again everyone was on board. There were very few places to sit and people were waiting a long time for items to be replenished.
The cabin was adequate, would be a tight fit for 2. The bathroom mirror was damaged. The electric outlets are on the desk so if you have something that needs to be near the bed, bring and extension cord because the ship doesn't have any.