We chose this cruise due to timing and itinerary. Also, having sailed several smaller ships, wanted to try a mega. My review is based on prior experience on smaller ships, so I’m not sure if I should have been surprised. First, I’m a fan of the freestyle dining and give very high marks to “Q” which was the best food on the ship. This could be an industry change, but all “included” meals did not match the quality I’ve experienced on RCC or HAC. Outside of Coco’s, which is phenomenal, I found the desserts to be disappointing,
Loved the race track but would never do it more than once. The music/entertainment is outstanding. Especially recommend the Beatles cover band and 4Blue.
My biggest disappointments involve the lack of service and personalized attention I have grown accustomed to. Other than the first day, did I ever experience anyone walking around with drink service. Regular restaurant service was poor and the sentiment of staff felt like they were doing us a favor by waiting on us. Several food orders wrong, which I can accept, except recovery also failed. Sat at many tables just waiting to be acknowledged by wait staff or brought coffee or refills.
The cabin was extremely spacious and comfortable- seriously. Excellent use of space and plenty of storage. Great lighting and ample outlets. This is a nit since you normally aren’t in the room much, but there is no guide for the tv. Few stations and always catching a show or movie in the middle.