I chose this cruise as i wanted to tour the Philippines but after paying the initial deposit the cruise changed its itinerary to Vietnam instead and I couldn’t opt out.
Having been on an earlier RCL cruise, the Legend of the Seas, I was really looking forward to RCL’s excellent level of service and care that I had come to expect – but sadly, it was a complete let down literally like chalk and cheese.
EMBARKATION – winding lines and a totally inefficient process
CABIN was our the only saving grace - was great and spacious, as we had a balcony room and the view was stupendous
i think RCL is getting a very bad attitude - they are getting people to embark on cruises, but not offering the quality of services - they focus on the premium member with onboard private parties and ignore the new customers - i wrote to them and just got a standard reply not really addressing any of my greivances.