Harmony of the Seas Review

4.5 / 5.0
2,078 reviews

First and possibly last

Review for the Eastern Caribbean Cruise on Harmony of the Seas
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bbg96
First Time Cruiser • Age 50s

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Additional details

Sail Date: Oct 2018
Cabin: Ocean View

This was my first time ever cruising and probably my last with Royal Caribbean. Most of the restaurant servers are wonderful, very friendly and professional. Most of the housekeeping staff are great and the rooms and the ship are impeccably clean considering there's 6000 people on board. The cruise director was hilarious. Everyone else needs to return to customer service training or get a better understanding of their jobs... customer service! Perhaps spend some time distance learning with Las Vegas hotel staff, they know how to treat guests.

The lack of communication on the ship was the most irritating part of the whole cruise. I thought that they would be, literally, running a tight ship, but events, restaurant times, etc were all poorly communicated to us. Even more annoying that staff would look at you like you were crazy for not knowing what time a restaurant closed.

Also, it seems that most things on the cruise close after 7pm! This makes for a very boring time unless you like go dancing or drinking (which still closes around 1:30 am).

Cabin Review

Ocean View

Cabin 2N

Very clean and surprisingly spacious. I shared this room with one other person and didn't feel suffocated the entire time

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