Pearl Mist Review

4.5 / 5.0
231 reviews

Cruise from HELL

Review for Canada & New England Cruise on Pearl Mist
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mcash1909
2-5 Cruises • Age 50s

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Sail Date: Sep 2018
Coffee Maker fell over  we had to clean up - no help was offered
Wardrobe knocked over - we had to lift - no help was offered
we had to lift - no help was offered
we had to lift - no help was offered
we had to lift - no help was offered
we had to lift - no help was offered

I don't know where to start. Everything was really filthy. This includes but not limited to the carpets, furniture, common areas, etc. The furniture felt like we were staying in a dirty hospital room. To make matters worse, the ship left a port and sailed into a storm with 15 foot swells. The captain new this storm was there as the crew boarded the windows on the entire first deck. This occurred while we were eating dinner. No one on the ship explained to us what was happening. The ship was not built to handle a storm of this magnitude. It eventually took on water in the engine room and an engine overheated. The ship rolled and pitched with such intensity, that the furniture fell over, lamps flew off tables, our king size bed slid half way across the stateroom and pitched out out onto the floor. Nothing was secured to the walls or floors. The storm and condition of the ship jeopardized our lives. Knowing the storm was out there, the captain should never have set sail. Please see the attached photos of the condition of our stateroom.

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