We cruised with this company on the MSC Armonia in September this year. Although we had noted some bad reviews about this ship, we decided to give it the benefit of doubt and have a go. WELL WHERE DO WE START.

Embarkation – An absolute farce. We arrived at the port at 3:30pm after a night stay in a local hotel. We were told to leave our cases at port side but would not be allowed to board the ship till 6pm. We were therefore told to have a look around Havana for the next few hours carrying our rather heavy hand luggage. After a couple of hours sweating our cobs off we became very frustrated, went back to the ship and had to demand to be let on the ship. Eventually we got on board at 5:30 to be told we couldn’t go to our cabin till around 7pm as they were still being prepared. We therefore had to sit up on deck and wait.

So to the Cabin (when we eventually got there) – Clean but dated and fairly small with a shower (curtain type) that you can barely swing a cat in. Plenty of cupboard space but we still had to leave about half a suitcase full under the bed. TV adequate. Read more