Recommended by travel agent as smaller, more intimate ship for our first cruise. We upgraded at a further cost of £394 to a deluxe cabin as I’m a bit claustrophobic. On an all inclusive basis. (Turns out that it’s not fully inclusive and you can pay a further supplement for premium all inclusive! What a rip off)! Cabin layout was fine but the large bed was two twins, joined together and mattresses rock hard. Pillows inside cases weren’t very clean. Cabin steward worked very hard so no complaints about general cleanliness of the cabin, although decor is slightly dated. Our main problem was location of cabin! When booking, we were advised by tui that no deluxe cabins were available on decks 6 or 8 so we thought we’d be obviously be on deck 7. Upon arrival, we were directed to cabin 236 on deck 6 which was the first cabin through the doors from the broadway show lounge!! The shows didn’t generally finish until after 11.30pm and the noise during the shows was terrible. When passengers later headed back to their own cabins, not many spared a thought for anyone sleeping and were extremely noisy passing by our door. Needless to say we got very little sleep during the trip. We couldn’t even have a nap on an afternoon as the entertainment team rehearsed!! (I use that term lightly too!)

Very amateur productions to say the least!

Upon complaining to reception about the noise, we were told it was out of their control if guests were noisy late at night and ship was full so we couldn’t be moved. They didn’t appear sympathetic at all! Read more