Empress of the Seas Review

3.0 / 5.0
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Never again my mind is made up

Review for Cuba Cruise on Empress of the Seas
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Mrspolo10
6-10 Cruises • Age 30s

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Additional details

Sail Date: Aug 2018
Cabin: Ocean View Stateroom

Getting on the ship was smooth the food was great in the dining room and in their chops steakhouse. The food was basically what we look forward to every night. The shows weren’t that great and didn’t really interest us and we are big show goers. The movie nights that they gave either in the theatre or pool deck was great because the shows and movies they had on TV were lacking. The pools was the size of 4 state rooms put together !!!! For 1200 guest. It looked like sardines packs up in the pool and around the pool because there wasn’t enough room for everyone to go in at once. It honestly looked like a cesspool waitkng to give you an infection due to all the bodies in it at once. Stayed away from the pool. Key west was amazing, Cuba was rich in culture and history but the check in process was ridiculous going through customs just to get into Cuba we were on line for two hours just to get through immigration and customs. The ship was very old and needs to be retired, the drink packages or overly expensive and not to mention my room sucked.The lack of privacy me and my husband had in our room during royal caribbean cruise was so uncomfortable. royal caribbeans Response was we decline your compensation and give them another chance. Check out the photo attached of the “low traffic staircase that only maintenance uses”. we were told that when booking the room it was shown with a symbol that this room had an obstructed view. A stair case with high traffic was not an obstruction that’s a privacy issue and a symbol upon booking telling me about and obstruction does not give a proper warning that while my window shade is open people can look in my room while I try to relax or sit on the stairs and watch us. That was a complete lie, we counted almost 50 people, couples, children including a lady that sat on the stairs and proceeded to look in our room !!!!but not ONE staff or “Maintenance” person. A pole, beam, or the deck that’s between the window and our ocean view is an obstruction not a damn staircase.

Cabin Review

Ocean View Stateroom

Cabin 4N

Don’t book 7004 room for an ocean view The obstruction a deck between the window and ocean view with stairs that people constantly go up and down.guest services will lie to you and say it’s a low traffic area and only maintenance use it...lie The shower was so small it was hard to shower with out hitting my elbows or getting water on the outside floor. Me and my husband couldn’t stand in the bathroom at the same time to brush our teeth.

Port Reviews

Miami

We just got on the ship in Miami.

Key West

We didn’t pay for any of those over priced excursions. We walked the whole island and use my maps on my phone. It’s was so much to see and eat and drink wish we would of stayed in key west for 2 and half days rather then waste a day at sea.

Havana

You should really do excursions with the cruise line if you want to see the really good parts of Cuba. Walking on your own was okay but very hard to navigate. You will spend 200 and better on their excursions.

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