Island Princess Review

4.0 / 5.0
1,228 reviews

Island Princess needs refund for refurbishing

Review for Alaska Cruise on Island Princess
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tccpresident
6-10 Cruises • Age 70s

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Sail Date: Aug 2018
Cabin: Interior

In two weeks couldn't get air conditioning fixed, Bathroom door handle fixed after ten days, only water coolers in Horizon were failing for ten days and only fixed a day after they died. Entertainment was sporadic and very limited. Crew was great but seems ship is revamped to make profitable to sell. Half of promenade is missing, fitness room inside, need to find a server to get lemonade from bar. Small things like only four catsup bottles in Horizon Buffet that keep disappearing to some table and long wait till staff find some -yet walking buy specialty dining a bottle on each table. During week one carpet in hall was torn up and new carpet glued down - incredible smell of glue lingered in rooms and hall was a surprise not expected. Not ever going on Island Princess again. Really disappointed in what we experience on Island after just recently coming off the Star and Caribbean Princess- seemed like a different cruise line.

Cabin Review

Interior

Cabin ID

Air conditioning didn't work. Small room compared to other ships. Shower was never fixed and leaking - walking down halls there were fans drying carpets from leaks. Oversize TV that you bump head on reaching into fridge. If you are allergic to feather pillows this is a great place to suffer if that is your thing. Heavy duvet with cabin temperatures around +24 not great.

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