Recommendations
Supposed to go in the Var to Budapest. River was low so went on the Tor for one night transferred to the Var. We did cruise the Wachau Valley and then transferred to another Long boat at Vienna. Bus rides for most of the supposed Danube trip ie. Regensberg to Passau and back. Regensberg to Vienna, Vienna to Budapest. Left the boat at 3:30 am to go to the airport. Dumped at the airport with no guidance to catch a 6:30 am plane to Brussels and then to Chicago. I left out that I had a IU infection and called a Dr. in Vienna. Did Viking follow up, NO! We have been on 28 cruises and enjoyed all but one. We were notified 8 hours in advance that the river was low and we might have unpack and go to another boat. We had booked a room in Kansas City and it was too late to change anything. We were informed in Budapest that the long boat had been stuck for 3 weeks and was serving as a one night hotel. It is obvious that Viking was only interested in the money and had no concerns about passenger rights. We were offered a cruise voucher for 25% off future cruises which infuriates me. I might mention that we did not pick a 3:30 trip to the airport for a 6:30 flight which means getting up a 2:00am. See the World in comfort, yeah right!
Response from VikingS, Community Team