• TRAVEL NOTICE: Learn more about COVID-19
  • Newsletter
  • Write a Review
  • Boards
  • Find a Cruise
  • Reviews
  • Cruise Tips
  • News
  • Deals

River Splendor Review

4.5 / 5.0
Editor Rating
31 reviews

Itinerary fine, dining/onboard experience, poor

Review for River Splendor to Europe River
User Avatar
Basketball wife
10+ Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jul 2018

Wanted to visit Budapest and Vienna on a land tour so with the extra ports, seemed to make sense (we are not interested in organized bus tours, but having the same room every night is appealing). While the tours and tour guides were good, the onboard experience was lacking.

We are frequent travellers (every two to three months since retiring six years ago) and experienced cruisers (50+,including one Viking river cruise on Elbe). On first trip with a travel provider, I always choose lowest pricing/category to gauge the experience/service offered to these guests. Theory being, if experience at this level is wonderful, higher levels should be WOW! Then we know if we want to travel with them again.

Unfortunately, while the crew members were polite, general service and their response to requests was non existent (not really sure if Suite guests got better service/response).

Cabin Review

15 Helpful Votes

Find a cruise

Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.