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American Duchess Review

4.5 / 5.0
Editor Rating
36 reviews

The Vacation that keeps on costing . . .

Review for American Duchess to North America River
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K.L.M.
2-5 Cruises • Age 60s

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Additional details

Sail Date: Jan 2018
Cabin:
Veranda on Boat - a bit too cold and slushy to use.
The upper deck viewing area that was iced over - useful if you had Ice Skat
Trying to make us believe they are offering to make things right for a very

I want to tell you about our January trip on the American Duchess . . .

To celebrate my mother’s 90th birthday, we decided to take her on a riverboat adventure! You see, Mom & Dad had, in their later years, enjoyed taking a riverboat trip almost every year and had many wonderful memories. As Dad had passed away, we felt this would be a wonderful treat for Mom – as well as marking her 16th or 17th riverboat cruise. There were eleven of us traveling. We were especially excited about our first night stay at the Peabody Hotel – I had taken mom there before when we traveled together but never stayed there – boy, was she excited! The Peabody is a true boutique hotel and frankly, from the way we talked it up, everyone was so happy to start our adventure with a night there. Then we learned it was not going to be the Peabody but rather the Sheridan – which by no stretch of the imagination is a “boutique” hotel. However, having stayed at different Sheridan hotels before, I was hopeful that it would be fine - - it wasn’t.

To put it bluntly, “The Sheridan was a dump!” Checking in was a joke as we had to wait for someone to show up (did I mention it was FREEZING out?), then they couldn’t have been more disinterested in us or less helpful if they had tried. Our room was filthy, dusty, and probably hadn’t seen a vacuum in months. There were stains on the dust ruffle, on the carpeting, and even on the lamp shade which was also broken. I would not walk in the room, or bathroom without shoes on – that is how horrid it was. The topper was, when I went to get ice there was MOLD in the ice, so obviously the ice machines were never tended – not only a health hazard but also a huge gross out. We spent the balance of the next day down at the Peabody just hanging out and having lunch and cocktails.

Cabin Review

The cabins were very nice - and the cabin stewards kept them spotless. The verandas were inaccessible due to ice, and we had to have someone come in twice since the heater was not working and it was about below degrees in our cabin.

7 Helpful Votes

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