Freedom of the Seas Review

Service

Review for the Southern Caribbean Cruise on Freedom of the Seas
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Capitals2018
First Time Cruiser • Age 60s

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Sail Date: Jun 2018
Cabin: Interior
Traveled with children

The FOS was our first cruise and I just want to say the service was outstanding. I know I don't have anything to compare with but I had an excellent experience. A family of 4 which was all adults chose 8:30 late dining in the MDR. I would like to give a shout out to Vikram and Duane for always smiling and working very hard. Our head waiter Vikram was ready for us and Duane always remembered our drinks. They both are hard workers because my older son was putting down some food. They never hesitated giving us what ever we ask for. Lobster night was delicious and my son got the prime rib that was good to his likings

As I said we were late dining and assistant waiter Duane put in some steps constantly getting us stuff. He then would work ever morning at the windjammer early. He was dancing and always smiling.

The windjammer was excellent too. I never saw so many workers helping with serving coffee or drinks or picking up after people. If someone drop something I would see 4 servers clean up immediately. The windjammer had good food and excellent serves. Thank you Vince. (I think that is his name)

Cabin Review

Interior

Cabin 6V

Our room was fine and very efficient for its space. I couldn't find the hair dryer at first but wish they could maybe get a better brand. The showers were fine but at times it seem to get hot and then cold. Overall the room was fine. Again we had excellent service with the room at all times.

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