Having cruised Iceland and the Med we wanted to see the Baltic states and St Petersburg in particular. We were slightly put off by many critical reviews of Britannia but remembered critical reviews of previous ships which we enjoyed. The balcony cabin was compact but well designed and well looked after by our steward. The food ranged from good to excellent and the waiters were friendly and efficient. The entertainment was generally good but my wife was not impressed that three of the largest venues were devoted to live World Cup games. All staff were really pleasant, courteous, and helpful. The absence of stairs , midships, caused congestion in the midship lifts at peak times (restaurant dinner times and port excursion times) but the resultant delays were not excessive. Overall - a splendid experience. Room for improvement would include (1) better internet access (expensive and much slower than other ships we have been on) (2) Access to spending account details on the smart TV in the cabin and (3) a beer package.