Having experienced a Viking river cruise 2 years ago, we thought we would try an ocean cruise. We arrived at the departure city 10 days in advance to explore and enjoy - then went to the ship. Vueling Airlines (normally I would not name an airline - but this organization deserves to be mentioned) lost one of our bags and the folks at Viking went the extra distance (literally - from Monte Carlo to Nice) to recover the bag even though they were NOT part of the problem. Customer service was perseverant and excellent!

Following the official christening a week prior, we were the first passengers to experience this brand new ship - and what a treat it was! These folks know what it costs to offer a 5 star trip and do not nickel and dime you along the way. Viking does not do anything on the 'cheap'. They truly make it a 5 star experience.

Just prior to arrival, we were informed by e-mail that we had a complimentary upgrade to a Penthouse Veranda Stateroom (possibly because we had sailed with Viking in the past). Read more