Carnival Magic Review

4.0 / 5.0
1,506 reviews

Ships have gotten too big; more fun staying home, to avoid long lines & chaos

Review for the Eastern Caribbean Cruise on Carnival Magic
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landboater2
10+ Cruises • Age 70s

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Additional details

Sail Date: Jun 2018
Cabin: Balcony

This cruise was chosen because we had never been to Grand Turk or Amber Cove. Also because we were celebrating our 50th anniversary. However, evidently they no longer care to make these occasions very special. This was not like the experience that our parents had when they were having their special anniversary celebrations. We have never felt more alone, ironically on a big ship full of people. We were seated at a table for 2, far from a window, rather than a larger table which we had requested. We tried unsuccessfully to be moved. We had to sit and observe other huge family groups having fun while we were stuck waiting for them to be served. It was boring and sad, as our family was unable to join us since we do not live in or near Florida. We mostly ate in the Lido restaurant at breakfast and sea day lunch. It was utter chaos, noisy and difficult to find a table. Lines for food were ridiculously long. The scrambled eggs were not real. After supper, there were no snacks available except for those who chose to wait in a long line for pizza. Instead, guests have to go to the candy shop to buy things like m & m s. There was a very surly bar waiter in the adults only serenity deck who did not want to serve nonalcoholic beverages (I was on antibiotics). He frightened us with his aggressive response to our simple inquiry, so we left the area. We saw him later in the dining room.

The entertainment has deteriorated so much through the years. Now there is no broadway style show or musical, no burlesque, no ballroom dancing, no shuffleboard. So if you like comediens, take a Carnival cruise. Or if you like to watch children's puppets. Bingo was ok. And there was an excellent singing duo Magic and Magic but the bar area dance floor was tiny. There was also a good violin trio by another bar. People hogged the pool area loungers, so we could never get a chance to use one. The casino was completely smoky and no one was winning anything. We had pre-booked 2 excusions, and one was cancelled. They waited until we were on board to do this and then said it had been discontinued for a couple of months. Lines were long for excursions. And on the first 2 days, the lines for Guest Relations were horrendous. Those with internet connection problems had to wait in this line instead of having a dedicated internet area. We would have enjoyed ourselves more if we had stayed home. And none of our previous cruises ever made us feel so disappointed.

Cabin Review

Balcony

Cabin 8C

The bed was comfortable, the room felt spacious, the small balcony was adequate. But the refrigerator required ice to keep anything cold. And when we first got the room, we were shocked to find a torn sofa, a broken mirror, paint spattered balcony chairs, a sticky bathroom counter, and a dirty ledge by the window. We took photos so that we would not be blamed, and then we reported it. The sofa and chairs were replaced, and the 2 surfaces were cleaned. This was our 16th cruise, and we have never encountered a room in this condition before. The room was unfortunately directly above the 5th floor public smoking area, and a very noisy, drunk, and vulgar group (of 13) stayed there throughout the sailing day and next (sea) day, late into the night. They were loud and we were unable to enjoy the balcony. We finally complained to customer relations and security got them to quiet down. Our neighbors were especially upset because they had children, and the language could not have been worse. We had to play music to drown out the noise even when the balcony was closed.

Port Reviews

Amber Cove (Puerto Plata)

Rocky beach with drop offs.

San Juan

Good shopping

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