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Scenic Crystal Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
74 Reviews

Not as advertised in some respects

Scenic Crystal Cruise Review by turner valley

4 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: Europe

We chose this cruise because we wanted to do a Rhine cruise, due to advertising and based on recommendations from the travel agency. Embarkation went smoothly and the cabin was comfortable in every respect. However, while we had been informed that we could be moored next to other cruise ships and there would be passengers crossing our ship to get on and off board, we were not told that about 1/3 of the time we were aboard we could not use our balcony, for which we had paid, due to a ship being inches away and a total lack of privacy and views. We had to use our black out curtains on those occasions for privacy. There was no on board entertainment other than a pianist whose drama far exceeded his skill and a guest violinist who could not set up her sound system for musical background.

The greatest disappointment is with the dining and especially dinners. Very small portions were served and an attempt to compensate by elaborate attempts at presentation. Beef steak - 4 dice-sized bites. Lamb chops - one minuscule chop and a small slice of tough meat. Beef roast - a playing card sized piece half of which was gristle and fat. Snacks and deserts were primarily of the pretty plastic variety. Minimal selection for between meal snacks. The single dining room was a din of noise at meal times.

The complimentary map provided for the cruise could surely be printed to accommodate the direction of the cruise. Shore excursions were OK, neither exceptionally good or bad. Guides on tours were excellent.

The night before disembarkation we were told that due to SCHEDULED maintenance of a lock we would not dock in Basel but in the countryside. We do not believe that was unknown until that night. Surely scheduled maintenance of a lock is scheduled and knowable in advance. Busses magically appeared on schedule and all other logistics in place to transfer passengers and luggage to various destinations. We would not cruise again.

turner valley's Full Rating Summary
Onboard Experience
Enrichment Activities
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Cabin Review

Cabin Balcony Suite BB217

clean, quiet, and sufficiently spacious. Inadequate seating on the balcony. Washroom was good.

Port & Shore Excursion Reviews

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turner valley
1 Reviews Written
4 Helpful Votes
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