Restaurant food was mostly served warm I did not complain about this as I am Chef and understand the difficulties of serving large amounts of covers in a limited time frame. But on stating that a great improvement needs to happen there is no excuse for serving warm soup a simple probe thermometer would prevent this.I started to wonder if this was a ploy to get guests to eat faster as they did not have to wait for the food to cool down. Fritte misto is not a dish that should be cooked and kept warm as mine was the batter was not crisp and the other ingredients warm including the chips another item that should not be kept warm. Even McDonalds has a system to ensure this does not happen.Perhaps more training is needed , better supervision or a system introduced to ensure this does not happen.

Lunch in the main dining room. The food was better than the dinner meal as the service was not so rushed. Again some of the food was only warm,soup yet again. I enjoyed most of the meals I ate here and the quality was acceptable.

Enjoyed most of the meals I ate at the self serve buffet variety, freshness and quality was good. Hard to get a table at times drinks from the bar took a long time to arrive. I solved this by waiting for my drinks to arrive before eating. Two issues I had rock hard pancakes one morning another system failure. As stated being a chef I am well aware of hygiene issues, wiping down a table with a cloth that has been sitting in soapy water is not acceptable, not that tables were wiped down a lot. Sometimes they were reset without being wiped, no sanitiser was ever seen by me to sanitise tables. So your foodsafe program is not being adhered to. Read more