The positive advertisements plus the 2 for 1 offer led me to book this cruise. I'd traveled often on the larger cruise ships, thoroughly enjoying each one, and wished to try this smaller cruise. The 7 day cruise itinerary was good. I liked the fact that it was geared to the Leisurely Group and that each day included a tour. The service aboard ship was outstanding both with our staterooms and restaurants. Our Captain, Hotel Mngr, Program Director and Culinary staff and Reception Desk created an atmosphere that exceeded my expectations. Everyone was visible and helpful as well as friendly and thoughtful. However, the Entertainment provided was mediocre. I would have appreciated more ethnic types of entertainment.
I was very dissatisfied with the pre trip planning by your Customer Service Department. Our trip got off to a very poor start. I've sent a detailed letter to Viking Supervisors via email. Hopefully this letter will be shared with you. Embarkation and Disembarkation went smoothly.
All in all, I do have some very nice memories of this river cruise. Each tour guide was knowledgeable and helpful. The total trip was expensive, so the only optional tour i booked was the the extended Paris trip. This was disappointing in that we weren't able to see much of the Louvre nor Notre Dame Cathedral due to large crowds. We failed to make lunch or dinner reservations in advance for the Eiffel Towel, but took advantage of the restaurants at the Louvre and Musee D' Orsey. The Pullman Hotel, Paris, accommodations at the beginning were not acceptable. However, the staff did their very best to right the situation. The Breakfast Buffet was outstanding...great area...wonderfully casual so we could socialize with other cruise friends.
Comfortable beds and bedding, bathroom amenities excellent, lighting excellent, closet space ample, underbed space ample, tv too large for the room, veranda a very nice feature, room temps were great - quietness added to my comfort and steward service excellent!
Glad we chose the Veranda Suite.