We chose this cruise as we had heard from various people that MSC offered a cruise experience like no other. They were correct it was a cruise like no other and one we do not wish to repeat.
MSC make a great fuss in the brochure about 'Matching the status of another cruise company and giving you the equivalent in their loyalty programme' Nothing could be further from the truth we are both Diamond Members from Royal Caribbean. We were supposed to receive their top level which was a 'Black Card' as well as 5% off the cruise price. Clearly they ran out of Black Cards and the 5% vaporised as neither 'benefit' materialised before embarkation.
The so called 'Aurea Experience Balcony Cabin' was so cramped you couldn't swing a cat in it, the hit and miss interactive TV was small. All movies were pay per view at 7 euros each.
Smaller cabin than an ocean view on P & O Oriana. Small hit & miss interactive television. No complimentary toiletries. Very few coat hangers. No milk available for a cup of tea only creamer. we were charged for a jug of milk 1.27 euros by room service because the cabin steward didn't have access to little pots of milk, strange that!