Celebrity Infinity Review

4.0 / 5.0
1,666 reviews

Two Elderly Loyal Cruisers Abandoned in South America

Review for South America Cruise on Celebrity Infinity
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DanceDuo
10+ Cruises • Age 80s

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Cabin

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Sail Date: Mar 2018
Cabin: Deluxe Ocean View with Balcony 2B

This was the second phase of a back to back. Towards the tail end of the cruise, I contacted a stomach virus from the ship. I believed it was not noro virus as there was no vomiting or other symptoms that accompany this illness. On the last night of the March 4th cruise I had blood in my stool, so I decided it would be best to go down to see the ship's medical staff in morning. The doctor examined me, decided not to treat me himself, or bring on board someone who could, and ordered me to disembark.

Three years ago, my wife and I took the most memorable cruise we have ever taken, a month long journey around South America. For context, we have taken over one hundred cruises, including over 80 on Celebrity and Royal Caribbean alone. We decided that the experience was so incredible, that we would repeat this same journey again. At the start of our cruise on the Celebrity Infinity on March 4th, we anticipated another wonderful adventure from a cruise line that we greatly respected and felt respected by. Little did we know that this would be at the most horrendous and nightmarish journey that we would ever take.

We were abandoned in South America by Celebrity. A 78 and 75 year old husband and wife were dumped with their luggage, feeling ill, feeling the effects of the trauma they had already experienced, and no knowledge of the local language or customs, and surrounded by very few people there that spoke English. The cruise line showed no compassion nor did they take into account our many years of loyalty. How can anyone treat older people this way? Would these same people ever consider doing this to their parents or grandparents?

Cabin Review

Deluxe Ocean View with Balcony 2B

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