Retired couple with 20 + cruises many different cruise lines: Second time on the Jewel. Just OK. Food all restaurants greatly improved over last Jewel cruise (2014). Garden Buffet expanded in more and better entree selections. Le Bistro still our favorite. Proper cleanliness throughout the ship - male thermal suite always maintained well.
Entertainment fair to poor. Same shows as 4 years ago. Music way to loud all venues. (When asked to pipe down upon port arrival [so we could enjoy Japan's Pier Greeting Performance by musicians and dancers] the topside pool musicians said no because its in our contract. Ruined the arrival for many.) This being an Orient cruise only 1 local entertainment brought on board although we ported at 8 different piers. Most disappointing.
Cabin bedding terrible -- Norwegian changed mattresses for us and still could see the slump in the beds. Felt like sleeping in a hammock.