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Queen Mary 2 (QM2) Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,342 Reviews

Cunard not what it is made out to be!

Queen Mary 2 (QM2) Cruise Review by chloe kitty

15 people found this helpful
Trip Details
  • Sail Date: Jan 2018
  • Destination: Africa
  • Cabin Type: Balcony, sheltered

We were not happy with this cruise. We have cruised dozens of times, but this was the first and last on Cunard. They cater to a group of loyal Cunard passengers, and do nothing for anyone else.

The pro's: The cabin was nice. For the most part, the entertainment was very good. The embarkation was excellent. We received excellent service from our cabin steward and the Britannia Restaurant staff.

The con's: Ship is very dull looking inside. Food left a lot to be desired, low quality. There was a very limited menu in the dining room and in the buffet. The dress codes weren't being followed, and no one did anything about it. Many of the passengers were very pushy. Lecturers were boring, with uninteresting subjects. Port lecturer gave inaccurate information. Shops on board were limited and were overpriced. No real sales on board. The casino was very small, although I must admit, it was usually empty. The ship has a sliding covered pool. On the windiest day, it was left uncovered, WHY??Had it been closed, people could have enjoyed the pool area. Cunard really needs some help from Princess, Celebrity, and Royal Caribbean.

Upon boarding, we noticed some items that needed to be addressed, such as dripping water in bathroom, only hot water in shower, cooler/'refrigerator that didn't work, and the safe did not work. The safe and the cooler were taken care of soon, but the others were left until the last day of the cruise.

Some of the ports, such as Mauritius, and Reunion were worthless. Port Elizabeth was a good port with good tours. We went to Addo Elephant Park and found it wonderful.

Prior to boarding the ship, we took a Safari in Kruger National Park, which made the trip worthwhile. Without that and Addo, this trip would have been a total waste of time.

We would go to So. Africa again, but not with Cunard.

chloe kitty's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
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Shore Excursions
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Cabin Review

Balcony, sheltered
Cabin BY 4070

The cabin was nice. The sheltered balcony was good on windy days, otherwise, I would prefer a regular balcony. It is nice to have a full size shower which isn't always available on other cruise lines.

Port & Shore Excursion Reviews

Port Elizabeth

In Port Elizabeth, we took the excursion to Addo Elephant Park. The park is an hour plus out of Port Elizabeth, but the ride is well worth it. The close up experience with these Elephants is great. At a watering hole, we saw dozens of Elephants, many part of the same herd. They would walk down a hill, all headed for the watering hole where they played. Even though we had just been in Kruger, this was a Great experience. I would highly recommend this tour.

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chloe kitty
6 Reviews Written
31 Helpful Votes
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