First I think the Captain did an excellent job and our dinner services was also excellent. Sunny and Christian were awesome. The lunch type food was ok. I didn't care for Guy burgers or the pizza parlor. I didn't care for the comedians onboard, very crude and nasty. All and all the entertainment onboard wasn't at all what I expected. They take a lot of pictures, however, the cost of the pictures were outrageous. I would have bought more pictures if they lowered the cost, and I wasn't the only one saying this. The places we went to were excellent. I didn't get to enjoy the hot tubs either, as they were always filled with drunk idiots or with children, which by the way parents, hot tubs are not good for young children. They can cook their insides and make them sick. The cruise wasn't bad for the cost, except again for the cost of pictures but I could do without the all the drinking onboard. Oh and the fact that they charge a 15% tip on any food or drink purchased. So each time you got a drink, alcohol or nonalcoholic drinks had a tip included in the price. Tips are supposed to be optional not forced onto you. I usually give a tip with my service, I just don't like it to be forced on me.
The balcony was really nice. You can hear others people in their room or in the hallway but nothing too much. We had 4 people in our room and I slept on what is normally the couch and it was pretty comfortable to me, I had no issues with my bed.
We also took an unplanned 2 hour tour and it was interesting. Saw the main parts of San Juan and the tour guide was good. We ate at a restaurant near the Fort and it was horrific. The service was extremely long and the food wasn't good either.
The sand was very soft and water very clear. The people were friendly.