I chose this cruise to be with two couples I have known for a long time. It's my only cruise so far; therefore, it's my best cruise and it's also my worst cruise.

Service on the Celebrity Infinity was EXCELLENT. Further, every Infinity employee from cleaners to officers always greeted me with 'Good morning, sir!' and a smile! Waiters remembered my preference on beverage. At our reserved table for dinner, waiters remembered my name.

No one likes to be ill. Being ill away from home is even worse than just being ill at home. I contacted the Australian strain of influenza on board the ship. I had taken the precaution to have the flu vaccine two weeks before the cruise, but that vaccine doesn't protect against the Australian strain very well. The Infinity medical center ran tests and discovered the influenza. I was transferred to a hospital in Colon, Panama, where we were docked. Before the transfer, I was informed that a Infinity employee translator would stay with me as long as I was in hospital. Additionally, Infinity arranged for someone from the Steamship agency to meet me at the hospital. The agent was to arrange any hotel, transportation to the airport and flights home. The agent did that. Besides translating, the translator went out to purchase bottled water (the hospital would not serve me water until I was admitted, a process that took hours), and just before leaving the hospital the translator picked up my prescriptions at an outside pharmacy. Once at the airport to fly home, the agent arranged for my wheelchair, checking my baggage, being taken through security, submitting the paperwork required for me to be allowed to board a flight and exit the country. The translator and agent services relieved me of a lot of paperwork and hassle. I had not expected either of those services, but they were extremely nice to have! Service OFF the Celebrity Infinity was also EXCELLENT!