Queen Victoria Review

4.0 / 5.0
584 reviews

Ridiculously expensive

Review for the Mediterranean Cruise on Queen Victoria
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Robin and Karen
2-5 Cruises • Age 70s

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Sail Date: Sep 2017

We travelled with friends and liked the itiniery, especially Venice and Lake Garda (this was an add on arranged by Imagine cruising. I use a wheelchair and gave all dimensions to Cunard before setting off. Despite this, my chair would not fit through the cabin door. The "stateroom" was just very average and not very big so my chair, even when folded, took up a lot of space. We ate in the Britannia restaurant and whilst the food quality was OK, there wasn't a great deal of choice. One of our friend is gluten free and the choice was poor. She had to choose what she wanted a day in advance!!!!.Each night, there was a selection of wines recommended to go with the menu. These ranged from $50 to $150 per bottle. The cheapest bottle on offer was $30 and the only glass available cost $20. Then they have the cheek to add 15% service charge. All other drinks also far too expensive. Gin and tonic $10 for 1 oz of gin and tonic from a dispenser. I could go on, but you get the picture. We ate breakfast and lunch in theLido Restaurant and there was a huge choice and quality generally very good.However, the staff in there need a course in customer service.Theyare a miserable bunch and no help at all. Getting a coffee served at our table was like asking for the crown jewels. To cap it all, Cunard want $11.50 PER PERSON PER DAY for tips. Yes, you can opt out or reduce the amount. We were also shocked to find that many of the daily activities were chargeable. Foe example, a talk on how to use your ipad cost $15, use of the hydropool cost $149 for the week. Would we recommend Cunard? NO. Would we ever go on another Cunard cruise? Never

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