Regents’ overwhelming message, its Corporate Mission Statement is, I believe, is “ Boy are you lucky we let you sail with US. Really lucky, and don’t you ever forget it.”
We started sailing Regent in 2010 and have sailed six times, 70 nights. We have sailed four times on the Mariner, once on the Voyager, and once on the Explorer.
Our most recent sailing was Alaska in August, 2017 on the Mariner. We have had it with Regent and will never sail them again. They are arrogant and pompous to deal with, they do not respond at all to customer service complaints or issues, and the on board Uniform staff are arrogant as well. Regents’ overwhelming message is “ boy are you lucky we let you sail with us. Really lucky, and don’t you ever forget it.”
This suite is a $5000 upgrade. The sofa was filthy. The faux [plastic] rattan furniture on the Veranda was falling apart. THe bed is squeezed into an alcove that gets very little a/c and was always way too warm at night.