While there were some details we wished were different (could not find root beer on board, sofa bed placement made it hard to walk the length of the stateroom) - the overall experience was fantastic. Alaska took center stage and was absolutely glorious - from the pre-cruise tour (Fairbanks, Denali, and Anchorage) to the Inside Passage sea day. We were blessed with fantastic weather which made for majestic views of Alaska at her finest.
Our tour director (Sammi) and bus driver (Les) were the best we've ever had. Our vacation actually started out with us losing our passports, but between Royal Caribbean's VisaCentral and Sammi's support and understanding, we knew our options and were able to go on this very special vacation with little interruption. During the tour, they were both very knowledgeable, friendly, and helpful. Making sure we didn't miss points of interest, and shared interesting stories and experiences.
Our cabin slept 3 large adults comfortably using the sofa/chair bed as the 2nd sleeping option (as opposed to the drop-down bed that would have had our 19 year sleeping above our heads :o). It's true, Radiance could use a little love (worn edges on the furniture, small cracks in the bathroom tile), she is a classic beauty with the perfect size for Alaska. Many reviews we read prior to boarding conflicted on the value of the balcony. For our family, the balcony was the best part of the cabin. We sat outside mornings, afternoons, and evenings playing cards, having evening cocktails, uploading pictures onto our computer, or just sitting and enjoying the scenery.
Loved the balcony! Hubbard Glacier was gorgeous from our cabin. A little refurbishment/refinishing is probably needed soon, but nothing that impacted our cabin experience. Our room steward was really good (attentive, friendly, responsive). We made the most of the small space with wall magnet hangers and using the space under the bed for our packing cubes.
I really enjoyed this "quiet" port! Walked around the shore and had a great lunch.