Carnival Triumph Review

3.5 / 5.0
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Decrepit ship, food failures, smoke and more!

Review for the Western Caribbean Cruise on Carnival Triumph
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IndyAnna
2-5 Cruises • Age 40s

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Sail Date: Aug 2017

Man, I wish I could give Carnival a better review. This was my first vacation in 2 1/2 years and was REALLY excited. My previous cruise was with Carnival as well in 2015 and it was quite good. But this one? Yuck. First of all, the Triumph is falling apart. It was obvious from the first day that the crew spends an exorbitant amount of time jumping from fixing one disaster to fixing another disaster. They tried to hide it at times but when there are so many things going wrong, this gets to be impossible.

Our shower the ENTIRE trip would go from SCALDING HOT to FREEZING COLD every 30 seconds. Showering was frustrating, to say the least. We talked to some other folks during an excursion and they ALL said the same exact thing about their showers. At least we weren't alone!

The worst part of this cruise for me was the food. Carnival sells themselves as a company that can accommodate food preferences and allergies. They did a beautiful job on our last cruise, as my partner and I are both gluten and dairy free. We made them aware of our needs immediately before dining that night and they said "no problem." We saw the printed tickets that would go to the kitchen and everything was accurate. However, our first night I was served a tofu and veggies dish that had been cooked in a heavy dose of soy sauce (contains wheat). I could tell from the taste after a few bites, but wanted to make sure, so I asked the waiter to check with the kitchen and see what they had cooked my food in. Sure enough, it was soy sauce. My partner's plate then came out and it had a healthy amount of sour cream. Wow, really? She didn't eat hers, but an hour later I had a pounding headache from the soy sauce. We cut them a break as it was the first night. We assumed it would be better the next day. Wrong! The next day, they served us gluten free bread that looked strangely white. After eating half a slice and thinking better of it, we again asked someone to check with the kitchen. They came back and told us that the bread had milk in it. Ahhhhhh. We were starting to feel incredibly frustrated and suspicious but continued to eat there. The next night we were on our game a little better and they appeared to be, too. Until dessert. For dessert they served us baklava! It looked amazing and I thought, "this is too good to be true." Turns out it WAS too good to be true, as it was made with PUFF PASTRY. Which is GLUTEN AND BUTTER. We didn't eat it, luckily. Instead we were given a really disgusting fruit cocktail that said very loudly, "we don't care, so we are not going to try." The fruit was rotten and covered in corn syrup. Terrible. The next night, same thing. They did pretty well until the dessert course. I asked if they had sorbet (dairy free ice cream) he said yes. I ordered the lime flavored one. He brought me sherbet (contains milk). I was DONE. I did not go to dinner the final night, but instead made a salad in the buffet area upstairs.

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