Serenade of the Seas Review

Never again on Royal Caribbean

Review for the Baltic Sea Cruise on Serenade of the Seas
User Avatar
vluthra66
2-5 Cruises • Age 50s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Jun 2017
Cabin: Large Ocean View Stateroom

Rude staff, poor service, very unresponsive to needs. Food quality was very bad.

Breakfast: Orders that had any variation from the menu, for example no cheese on my egg, were often wrong because the staff did not understand english well. It took may attempts to fix wrong orders. It took 25 minutes to get a cup of coffee in the dinning room. Orders were missing toasts. The list goes on.

Bars: Rude staff. Even the main bars were missing drinks from the menu. Bar tenders were not willing to fetch the drinks from another bar or order the bottles for their bar. They made us go around fetching drinks form bars across the ship.

Cabin Review

Large Ocean View Stateroom

Cabin I
6 Helpful Votes
previous reviewnext review

Find a Serenade of the Seas Cruise from $312

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.