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MSC Orchestra Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
381 Reviews

MSC ORCHESTRA, not so much.....

MSC Orchestra Cruise Review by capitalbarry

18 people found this helpful
Trip Details
  • Sail Date: Jun 2017
  • Destination: the Western Mediterranean
  • Cabin Type: Balcony Stateroom

Listen I have cruise MSC plenty of times as I am Black Member status with Msc..

This cruise was part of my b2b Mediterranean cruise. I thought that my cruise with Musica was bad and didn't think it could of got worse, BUT I was wrong.....

Embarkation in Cannes was the worst EVER. Security had no idea we were getting on the ship, made us wait like fore ever, lol. Finally found our names on a sheet. Good to go, nobody helped with or luggage, as it was a tender to get to the ship.up and down stairs , just to get to the boat... We get to the ship, go to customer service and to my surprise, our Aurea Experience was a no go again, not on our card. Told the customer service girl the code was wrong she said it was ok, NO... So charges got put on our account and took a whole day just to get that fixed(5 times during to the day to get it taken off) Customer Service worse ever, and I have had bad service before.....

MDR was AWFUL.. food not appealing at all, again went to buffet and even there was bad, :-( MSC needs to step up or they are going to loose loyal customers.. The wine again in the Aurea Experience , again SO SO BAD, not fit to drink....

On a better note, we had exception service in MDR, buffet areas, and Bars..

Our room attendant, was awful. We asked about our perks for Aurea and he said he had no idea we were booked in the class.. He never went out of his way to make us feel welcome.. We had to ask for everything...,Even the whole 12th floor are Aurea Guest Cabins.......

The shows in the theater were the worst we ever seen, so so bad and we LOVE MSC ' s shows.. so sad.....

So 2 times booked with MSC for the Mediterranean and both cruise MSC missed the boat.

So Caribbean I will stay..


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Cabin Review

Balcony Stateroom
Cabin B3 12066

same old same old, noisy and not relaxing. For Aurea experince not so much relaxing for this class


Port & Shore Excursion Reviews


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capitalbarry
6 Reviews Written
29 Helpful Votes
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