The organisation on this ship was terrible from the start, people pushing and shoving even fighting to get anywhere, food in the restaurant was not good, meat was mostly fat and grisly, potatoes mostly water I think they were made up with powder and water, not nice at all, No water served with the evening dinner unless you paid 2.50 a glass, no tea or coffee served after the meal.
You could not get a hot drink, tea,coffee, etc if you missed breakfast which was 8-9 in the morning, or afternoon tea 4-5, if you wanted one any other time you had to pay.
Hardly any deckchairs were available, this ship does not cater for so many people...3,500 thousand...(and only 1,000 staff,) with lots of young children running about day and night, even in the evening shows and evening restaurants disturbing everybody. We asked to opt out of the gratuity payment as we did not think we should pay for service that we did not receive, but we were denied this, we were told it was mandatory, so were made to pay an extra 500 dollars on top of our initial payment.
Nice size cabin, but not clean, we had to ask for the cabin to be cleaned as it was very dirty when we first embarked, had to ask for toilet rolls most days.
Breakfast not served in the cabin unless you paid
Beds only made once in the 3 weeks we were there