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Norwegian Sun Review

4.0 / 5.0
Editor Rating
2066 reviews
53 Awards

Service issues

Review for Norwegian Sun to South America
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6-10 Cruises • Age 60s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2016
Cabin: Mini-Suite with Balcony

If you are looking to go on a cruise where service is great, staff are happy...do NOT take Norwegian Sun!!

Leadership on this ship and Guest Service manager, do NOT have a clue of what service is all about. She is rude, defensive and insulting to guests.

Luggage delivering was delayed for 13 hours, no apology, no compensation, no compassion! They have this "don't care attitude"

Cabin Review

Mini-Suite with Balcony

Cabin MB

When we checked into our mini suite, trash was left in the drawers and counter tops are dirty. Daily service does not include vacuum!!!???

2 Helpful Votes

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