We were going to celebrate our 50th wedding anniversary and my wife's birthday. Also a bucket list item to africa. We were told and read that regent was the "gold standard" for cruise lines. The cost was over the top but decided to go based on above recommendations.
First,confusion by shore staff on both transfers from embarkation hotel to ship and back to hotel at conclusion of sailing.
Second, weather prevented sailing for 1 1/2 days. No back up plan by regent staff.
Third, dining was slow and food often came to table barely warm. There was nothing very special with the food served at any time.
Fourth, a total of three ports were not visited due to having to remaining in port due to weather. Again regent had no backup plan to compensate for lost ports.
Fifth, little things like dirty windows going uncleaned throughout sailing, no air conditioning in a tour bus, and i could go on. Our expectations of a quality cruise were not met.
Sixth, this was our first and now certainly the last time we sail with regent seven seas.
Penthouse cabin was the same square footage as a the concierge level cabin but cost more. The butler and cabin stewards did job well.
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NEVER GOT THERE DUE TO WEATHER