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Seven Seas Navigator Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
290 Reviews

The cruise that should have never been offered

Seven Seas Navigator Cruise Review by GandScruisers

93 people found this helpful
Trip Details
  • Sail Date: Nov 2016
  • Destination: Africa
  • Cabin Type: Deluxe Suite

This cruise was entitled "Sumptuous Safaris" and had it not been for the pre cruise safari, which was the highlight of the trip, it would have been an absolute disaster.

On embarkation we were asked for our "yellow fever cards", which we didn't have and had not been requested to have by Regent. We were told that we should contact our GP and get copies emailed to us, and if we didn't we may not be able to get off the ship at some ports. Finally they said that we would be contacted by someone once on board. This never happened, so we never knew what the fuss was all about.

The ship didn't sail on schedule apparently due to bad weather so we had an extra day in Cape Town, we were left to our own devices. When we retuned to the ship there was a letter offering a tour around Cape Town, somewhat too late as it had already left 2 hours previously.

Due to the delayed departure and a further delay at East London we missed three out of the seven ports we were supposed to visit, therefore three of the seven booked tours were not available to us. When we eventually got on a tour in Namibia the bus broke down, and we were stranded in the desert for 2 hours only to return to the ship having missed this tour as well. Regent did however compensate us for this disaster with some significant 'on board' spend which was appreciated.

We select these cruises primarily for the itenary therefore we are very disappointed when 50% of our tours were not achieved for one reason or another.

This was our fourth cruise with Regent and we have always had a good experience up until this cruise, quite frankly I became fed up from hearing other passengers exclaiming the virtues of other so called 6 star cruise operators. Unfortunately things could have been managed better in difficult circumstances, ideally this cruise should have never taken place. The wrong location for the time of year.

When you learn that the same cruise in 2015 experienced problems due to bad weather and that this cruise is not being offered in 2017 or 2018 then you wonder why it was offered to unsuspecting customers in 2016.

GandScruisers's Full Rating Summary
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Cabin Review

Deluxe Suite

The cabin was excellent, good size, well appointed, comfortable bed, no problem whatsoever.

Port & Shore Excursion Reviews

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