On the first day we were pampered from the dock to the ship by three very attentive crew members. Our room was clean and neat every day. Room supplies were replenished everyday x2. The excursions as we traveled were well planned and well guided by local residents. Each guide had a passion for the excursion and were very well informed about the history of the area and what was happening now. The staff during the trip was unbelievable in that they were there for us without even asking. The food was great too. It was a 5 star menu from some very dedicated chefs. I tried more things that I have tried in some time and liked every bite. The quiet box provided on the excursion made our experience more enjoyable and information. In the past you had to stand next to the guide to hear what was being said, but not on this trip. If you are comparing cruise lines, chose this one as you will not be disappointed.