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Marco Polo Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
434 Reviews

Time for an upgrade or refurbishment.

Marco Polo Cruise Review by susen067

12 people found this helpful
Trip Details
  • Sail Date: Aug 2016
  • Destination: the British Isles & Western Europe

This ship is very tired and old and needs lots of updating. The waiting and bar staff are very hard workers, polite and friendly but the reception staff and excursions staff appear to be more aloof. The food apart from the cooked breakfast is of excellent quality but the cheap beans, sausage bacon etc lets it down. The cabin air conditioning was diabolical. The force of it was far too strong which could not be turned off, only the temperature could be adjusted. Several people seemed to be sneezing and coughing and openly complaining about the air conditioning which was far too forceful. The entertainment was OK but the guest singer Clarke was a let down, as he seems to be stuck in the 1980's. Sing or tell jokes, doing both does not work. There seems to be a problem in the bistro regarding not enough seats as people sit in there playing cards and reading. Many times I had to stand up as I could not find a seat when wanting to eat a meal. In the end I had to dress up and eat in the restaurant where I had a guaranteed seat. This was fine however dependent on excursions or port leaving times, to make the most of the stop offs I did not want to go back to the ship to eat at 6pm and would have liked to eat in the bistro later on. The dining room staff are good at getting people to sanitise their hands as some people did try to get in without using the gel.

susen067's Full Rating Summary
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Cabin Review

The cabin was very small and we spent hardly any time in there due to the forceful air conditioning unit which could not be turned off, only change the temperature. The maid however kept it clean.

Port & Shore Excursion Reviews

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