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Rhapsody of the Seas Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
1,547 Reviews

Language problems almost ruined this cruise.

Rhapsody of the Seas Cruise Review by pc1949

4 people found this helpful
Trip Details
  • Sail Date: Apr 2016
  • Destination: Transatlantic
  • Cabin Type: Interior Stateroom

Chose this cruise for the transatlantic crossing and some of the ports.

Having been on Rhapsody before the ship is in need of some TLC however the overall experience of the ship was good.

Embarkation was a little slow with the girl behind the counter more interested in joking and carrying on with a fellow worker than serving us and getting the job done.

As soon as you got on the ship you realised that it was not set up for english speaking passengers and as we were in a minority a lot of information was not forthcoming. After some time consuming phone calls and attending the front desk we managed to get information in english.

The cabin was not up to the normal RCL cabin standard which was a bit of a let down when we found a sticky substance all over the bench and also some form of tablets in a cupboard. The usual welcome gifts were not there and they turned up hours later. Our cabin steward was great and worked very hard and thanks go to him.

As with most cruises nowadays dining is a very hit and miss thing. Some meals were good whilse some were not to a good standard. The fish on most days was overcooked and dry and also the meat even if you wanted medium rare. The wait staff are well and truely overworked but they try hard to keep a happy face on.

The entertainment was at times good but again the english speaking passengers were kept in the dark as to what is being said during most shows. The PA system around the ship was way too loud which ruined the relaxation times especially if some thing going on at the pool and the PA blasted your ear drums.

Only had the one shore excursion booked, done on the internet many months earlier, only to find a card with our tickets telling us that all the tours were in either Portugese or Spanish and that if we wanted any tours in english we had to go and join the long line of unhappy passengers who were trying to get their tours in english. Most of the staff were sympathetic as to the problem however the acting managers attitude was that it was too bad and you had to go on a waiting list to see if enough english speakers were wanting a tour then they would look at it. This was a huge mistake on RCLs side.

All ports were great and despite what we felt was a lack of english speaking activities we had a great time and thank all the crew.


pc1949's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Interior Stateroom

After initial problems with cleanliness cabin was up to normal RCL standard


Port & Shore Excursion Reviews

Rio de Janeiro

Despite huge crowds this was a memorable experience

Tenerife

Our guide was excellent and had a great time


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pc1949
5 Reviews Written
19 Helpful Votes
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