This was my very first cruise. My sister sailed before and surprise me with this trip for my birthday.

Excited! Happy happy birthday to me! The boat was late, really late. We was suppose to leave at 4p.m. We left at 6 or 7:00p.m. The line was so long,, people aggravated children crying, hungry and hot! i was disgusted! I tried to have fun but i didn't and when my sister called to complain,,, the customer service said your trip is over so would you like to book another!!!!!!!! They didn't say we are sorry, !norwegian dawn wants you to sail again so what can we do to make your experience better next time. No way! No how! We got your money! You feel me. A mess.

We went to a meeting to talk about the safety of the boat, the guy instructing, he was easy on the eyes and that's all. He could not handle the crowd. No one was listening,,, it was not organized at all. Read more