Seven Seas Mariner Review

Lost Confidence in Regent

Review for South America Cruise on Seven Seas Mariner
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OzzieNanna
6-10 Cruises • Age 70s

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Sail Date: Jan 2016
Cabin: Deluxe Suite

My husband and I joined the Regent Seven Seas Mariner in Lima on 31st January 2016 – a 53 night cruise bound for Miami via Buenos Aires and Rio de Janeiro. Although we had booked a Concierge D level room this was a disappointment and noticeably smaller than the suites on the Voyager. Even the bathroom was much smaller. The ship is tired and in need of refurbishment which is scheduled for late 2017.

We were bitterly disappointed in the first two legs of our cruise from Lima to Buenos Aires and Buenos Aires to Rio de Janeiro. Problems started soon after departing Lima when on-board gastroenteritis reached reportable levels and Code Red restrictions were enforced. This meant the public laundries were closed, there was no salt or pepper or other condiments left on the dining tables, you had to wait for an attendant to bring them by which time the food was cold, there were no nibbles with drinks and every surface was constantly damp because of extreme disinfectant being sprayed throughout the ship. The staff tried the best they could, but even their numbers were depleted because of illness, so they were under continuous pressure.

These restrictions lasted most of the cruise so passengers felt that being charged even half the normal amount to have their laundry done by the ship was less than satisfactory.

Cabin Review

Deluxe Suite

Cabin D

The room is quite compact and noticeably smaller than the Voyager. Beds and pillows comfortable. Bathroom tiny.

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