Celebrity Silhouette Review

5.0 / 5.0
2,101 reviews

Sorely disappointed.

Review for the Eastern Caribbean Cruise on Celebrity Silhouette
User Avatar
bluewaterslover
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2016
Cabin: AquaClass 2

We've cruised with Royal Caribbean, Carnival and Holland American. We were anxious to take a cruise with Celebrity because of the great ratings for their ships & cruises. Unfortunately, we were UNDERWHELMED. Our balcony cabin was much smaller than other lines we sailed on, but the bathroom was spacious. I'd rather have more cabin room than bathroom space! Service from staff was fair - nothing to write home about - with the exception or our Concierge specialist. She was phenomenal. Many of the general staff did not speak or understand English very well. When had made special requests far in advance of boarding which were not honored. It was necessary for us to call the desk several times to request distilled water, additional towels and an extension cord when this had been requested months in advance. Also, the first water that was brought to our cabin was not distilled.

Food was fair with the exception of our last evening meal at the specialty restaurant Luminae. Luminae's food and service was heads above the rest. The shows were entertaining and fun. Water areas were enjoyable and the spa was good.

Another disappointing issue was the nickel & diming of guests for access to certain food areas & other amenities. My in-laws had booked a Royal Suite and 3 additional Aqua Class suites and we (Aqua Class cabins) were turned away from specialty areas when we joined our Royal Suite in-laws. This is tacky and ludicrous. Spend over $30k and you can't get your family member a specialty coffee?

Cabin Review

AquaClass 2

Cabin was smaller than other cruise lines. Bathroom was largest we've experienced, but I'd rather have the cabin space. Also thought the balcony was small for the class of cabin

Port Reviews

San Juan

Ship was late arriving so it cut the zip line short and we missed seeing much jungle life as it was too darkZip line staff was well trained and helpful.

St. Maarten

We chose to return to Pinel Island. Love it!

Nevis

did an all day sailing which included snorkeling, lunch and impromptu onboard dancing & music. Food was great, drinks were plentiful (a little too much so for some guests who got rather tipsy) and the staff was super accomodating

7 Helpful Votes
previous reviewnext review

Find a Celebrity Silhouette Cruise from $212

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.