After enjoying some 20 cruises on Oceania, Cunard, Norwegian, Crystal, Holland-America, and Silver Sea, we think we have a pretty good grasp of the industry and what a paying passenger should expect.
Le Soloeal, owned by the French line Le Ponant, is the the worst run cruise ship I have ever seen. Paying for Le Soleal is like throwing your money away. The problems go to the policies (which means the company is horrible as well) as well as the clueless staff (which could be the company’s fault, the fault of the ship’s manager, or both).
I hate when people criticize without specifics, so I’m happy to give them. Here we go.