Arrived in San Paolo to chaos at 5 am. 1 guy trying to corral 500 passengers, tag them and get them on buses who had trouble speaking English. Arrival at Santos was even worse. 3 large ships turnover passengers at 8 am in a terminal that accommodated maybe 500 people while 6000 were off loading and 6000 were getting on. Minimal bilingual people available to assist arriving passengers. RCCL passenger area once you got into the RCCL designated area was good, swift and helpful as most counter personnel were bilingual.

Once onboard you received conflicting bad news- Rooms will not be available until 11:30(onboard at 10), then the time was pushed to 1:30. Cabin Stewards not available to greet you, no welcome onboard champaign nor someone to help you to your cabin- your were basically on your own until dinner.

Dinner and the "ATTACK of the DRAGON LADY" when I approached my table I was verbally attacked by an Asian lady who said "You do not belong at this table anymore ONLY my friends are allowed here go find another table!!!!!!" Great personality and welcoming onboard for dinner. After going to the assigning Maitr'd I got my second table, also predominately Asians, and was almost told the same thing by a "Group Leader" Ms. Lee. But the table told her to get lost and initially welcomed me. At the completion of dinner and after ordering dessert the ENTIRE table left and I sat alone eating my dessert. I quickly checked my underarms and possible body odor problem but was "smelling like a rose" so I knew it wasn't anything offensive. I went back to the head Dining Room Maitr'd and requested another table and was accommodated. Read more