We booked an Aqua Class stateroom that was supposed to have an unobstructed view. The entire cruise we viewed this huge metal item that should have moved to clean windows, but never moved once. So every scenery picture has this big metal object. We might as well paid less and had a balcony with a lifeboat in from of it. Waste of money for us to have paid extra for this room.
This class entitled us to the Blu restaurant. We have been on other ships that have the Blu restaurant and loved it so we went for the extra bucks and booked it on this ship. Huge waste of money. HUGE! Breakfast took more than an hour of sitting in our seats waiting for service. I mostly ordered oatmeal and most of the times was told they are out or waited the hour for them to run up to the buffet to get it. Every day my husband and I ordered tomato juice instead of the usual offerings that they had on their trays. That seemed to be an issue. The first day looking at the waiter was like deer in the headlights look he gave back to us. Also took close to an hour to locate. He even had to run to the bar to get it. We don't like cubes in our juice so we were served warm juice every single day.
The next 8 morning were pretty much a repeat of the first as if they didn't get that we wanted tomato juice and we were going to ask for it every morning. Every morning without fail the creme poured into the coffee would curdle and it did so for the next 8 mornings. They had to remove the curdled coffee and replace it every single day, never learning their lesson from the prior day. The same people were always visibly surprised every time it happened.
Did not see the cabin steward until well into the second day, but he kept the room very clean and did everything we needed so there were no complaints.