Marella Celebration Review
Rating by category
Additional details
My partner and I have cruised with several holiday companies before, both separately and together, so this is a reasonable and comparative review of our Thomson Celebration experience. Our intention here is to be fair and honest, explaining why certain aspects of the holiday were good and why others were appallingly bad … and ultimately why, taken as a whole, we would never consider buying another Thomson cruise package again.
Everything that disappointed us during our holiday was entirely within Thomson’s control, which means they failed to meet our expectations on many occasions due to blatant incompetence, poor management, an inconsiderate attitude and a driven desire to put profit over customer satisfaction.
The Holiday Booking Experience
Cabin Review
Bolted down twin beds on opposite sides of the cabin, which cannot be moved together to form a double. Electrical sockets hanging out of the wall in the shower area. Dated decor, laminate surfaces chipped and stained, no fridge. Average size, but not up to expectations.