Legend of the Seas Review

3.0 / 5.0
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Neveragain

Review for Hawaii Cruise on Legend of the Seas
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dmax@san.rr.com
First Time Cruiser • Age 80s

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Sail Date: May 2015
Cabin: Superior Ocean View Stateroom with Balcony

What a disappointment.....Looked so forward to a lovely five day ocean cruise with five day island hopping - what was I thinking? Have been on many cruises over the years....in the travel business for over 25 yrs. and this was a nightmare.....the embarkation at San Diego and on to Ensenada was torture.....We left the Terminal at 2:35 PM - arrived at the ship around 9:00 PM.....what cruise line treats their passengers that way.....we were only 25 miles from the Terminal while at the border - no sign of any RCC representation at all....not allowed to get off the very cramped bus.....bathroom stopped up...disabled people who were in wheelchairs, walkers, etc. absolutely unattended to.....We did receive a pathetic letter once aboard the ship that naturally "passed the buck" onto Mexican authorities rather than take any responsibility themselves....RCC should have checked all this out - should have had people there to pacify us - tell us what was going on - not a single soul.....our bus driver sat an extra hour outside the bus as he said no one told him he could have left an hour earlier - I think the whole ship had a "I don't care attitude" - the workers were great....no fault of theirs that the ship is run-down, dirty carpets, cabins too small to be considered Luxury Outside cabins with Balcony......I could go on and on but why? No more RCC for me and will tell anyone that asks.....let's have some value for money.....plus decent food....................

Cabin Review

Superior Ocean View Stateroom with Balcony

Cabin D2

Not anywhere near acceptable.....too small......no instructions on anything.....thermostat didn't work right....Barbie Doll size shower.....not able to open bathroom door and closet at same time......ugh.

3 Helpful Votes
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