Serenade of the Seas Review

Serenade of the Seas - Hawaii

Review for Hawaii Cruise on Serenade of the Seas
User Avatar
Duhlina
First Time Cruiser • Age 50s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service
Cabin

Additional details

Sail Date: Oct 2007
Cabin: Superior Ocean View Stateroom with Balcony

We booked everything through Royal Caribbean and received our information packet about 2 weeks before we left. We arrived at the airport, only to discover our flight time had changed and was leaving in TEN minutes! Thankfully we made it, but prayed that wasn't a precursor of things to come. We were delayed in Chicago for almost an hour and therefore were late arriving to San Diego. There was no one at the baggage claim to pick us up. We were not the only people waiting, we found two other couples also looking for a RC rep. My husband finally called and, get this, was told "just take a cab". Uh, I don't think so.....we already PAID for a shuttle! While he was on the phone arguing with this person I spotted a rep outside and practically tackled her! We put our luggage on a truck and then took the shuttle over to the ship.

We had no problems boarding, everything went fairly smoothly. Our room was nice, we were on Deck 9 with a balcony. Two of our three bags arrived by dinner time, of course MY bag was among the missing. We checked with the front desk several times and they said it probably was just misplaced and would turn up. The next morning we still didn't have my bag, so my husband went down to the guest relations desk, where he was greeted by security. They interrogated him as to what was in the bag, asking if he brought sharp objects, knives or weapons of any kind. He explained it was his wife's bag and he'd have to come back to the room and get the key. They let him just take the bag. Well, I brought a pair of scissors with me and they were in that bag. Egads, all that over a pair of scissors?!?!?

Royal Caribbean went through and put all new bedding in since we were on the Serenade in August of '06 (to Alaska). We were praying that it would be better, but it wasn't. It's still two cots shoved together with a thin pad over it. The first morning we woke up and neither one of us could move. Our backs hurt SO bad. We called guest relations and asked for an egg crate. Sorry, none available. Our room steward (Shaun, aka "007" - who was INCREDIBLE) worked some magic and got us one. It didn't help. Our backs killed us the next day. Shaun got us another egg crate. It still wasn't fantastic, but we dealt with it. Anyway, the first night at sea was SO incredibly rough we were ready to put our life vests on and wait for the alarm to be sounded. We were convinced the ship was going to break in half. I have never gotten sea sick before but I spent the entire first day in bed, as I couldn't even stand upright. Yep, a full day in that extremely uncomfortable bed.

Cabin Review

Superior Ocean View Stateroom with Balcony

Cabin D1
previous reviewnext review

Find a Serenade of the Seas Cruise from $312

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.